Privacy Policy ZedSource

Effective Date: January 8, 2026

ZedSource (“we,” “us,” or “our”) is committed to protecting your privacy. ZedSource Services boosts your website traffic through integrated BPO solutions that enhance sales funnels and customer engagement. We handle inbound leads and outbound calls to drive revenue, provide professional sales outsourcing to grow your business, and deliver targeted outreach to fill your pipeline with qualified leads while scaling sales efforts efficiently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By using our services, you consent to the practices described here. If you do not agree, please do not use our services.

We comply with applicable global privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), United Kingdom, and Switzerland; the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents; and other U.S. state privacy laws (e.g., Texas Data Privacy and Security Act, Virginia Consumer Data Protection Act). For U.S. users, we also adhere to Federal Trade Commission (FTC) guidelines on fair information practices.

Contact Us
ZedSource
Dallas, Texas 75088, US
Email: hello@zedsource.com
Phone: +1 (682) 254-1995

If you are a California resident, you may also contact us via the above details to exercise your CCPA rights.

1. Information We Collect

We collect personal information to provide and improve our BPO, sales outsourcing, lead generation, and customer engagement services. Categories include:

Personal Identifiers: Name, email address, phone number, mailing address, IP address, and device identifiers.
Commercial Information: Purchase history, transaction details, lead data (e.g., inquiries about sales funnels or outbound campaigns), and business contact details.
Communication Data: Records of inbound/outbound calls, emails, chat logs, and marketing preferences.
Usage Data: Website interactions, pages visited, time spent, and referral sources to optimize traffic boosting.
Sensitive Data: We do not intentionally collect sensitive personal information (e.g., health, racial origin, or biometric data) unless explicitly required for services and with your consent.

We collect this via:

Direct interactions (e.g., forms, calls to +1 (682) 254-1995).
Automated tools (e.g., cookies, analytics).
Third parties (e.g., partners providing lead data).

2. How We Use Your Information

We use personal information for legitimate business purposes:

Delivering services: Handling leads, outbound calls, sales funnels, and targeted outreach.
Communications: Sending service updates, marketing (with opt-out), or responding to inquiries via hello@zedsource.com.
Analytics: Improving website traffic, engagement, and revenue-driving features.
Compliance: Meeting legal obligations, preventing fraud, or enforcing terms.
Marketing: Personalized outreach to scale sales pipelines (opt-out anytime).

Under GDPR/CCPA, uses are based on consent, contract necessity, legitimate interests (e.g., business growth), or legal requirements.

We do not sell personal information (as defined under CCPA). We share only as needed:

Service Providers: Vendors for call handling, CRM, analytics (e.g., cloud hosts in the U.S.), bound by data processing agreements.
Business Transfers: In mergers, acquisitions, or asset sales.
Legal Requirements: To comply with laws, subpoenas, or protect rights (e.g., U.S. law enforcement).
With Consent: For specific third-party sharing.

International transfers (e.g., to U.S. from EEA) use Standard Contractual Clauses or adequacy decisions. Texas residents: Data stays primarily in the U.S.

CCPA Disclosure: In the past 12 months, we have not sold or shared personal information. No disclosures for targeted advertising.

4. Your Privacy Rights and Choices

You have rights based on your location:

Global Rights (GDPR/LGPD-equivalent)

Access: Request a copy of your data.
Rectification: Correct inaccuracies.
Erasure (“Right to be Forgotten”): Delete data (subject to legal retention).
Restriction/Objection: Limit processing or object to marketing/legitimate interests.
Portability: Receive data in machine-readable format.
Withdraw Consent: At any time.

U.S. Rights (CCPA/CPRA and State Laws)

Know/Access: Details on collected data (twice yearly, free).
Delete: Erase data (with exceptions).
Correct/Opt-Out of Sale/Sharing: No sales occur; opt-out of profiling or targeted ads.
Limit Sensitive Data: Not collected/used for inference.
Texas/California-Specific: Non-discrimination for exercising rights.

How to Exercise Rights: Email hello@zedsource.com or call +1 (682) 254-1995 with “Privacy Rights Request.” Verify identity via provided details. Response within 45 days (extendable). Authorized agents allowed (with proof).

Do Not Sell/Share Opt-Out: Use browser signals (e.g., GPC) or contact us—no sales occur.

5. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and traffic optimization. Manage via browser settings or our cookie banner. Essential cookies cannot be rejected.

Third-party tools (e.g., Google Analytics) may track across sites—opt-out via their portals.

6. Data Security and Retention

We use industry-standard measures (e.g., encryption, access controls, firewalls) to protect data from Dallas-based servers. No system is 100% secure—report breaches to hello@zedsource.com.

Retention: As long as needed for services (e.g., 7 years for U.S. tax/compliance), then securely deleted/anonymized.

7. Children’s Privacy

Our services are not for children under 16 (or 13 in CCPA). We do not knowingly collect their data. Parents: Contact us to remove.

8. Changes to This Policy

We may update this policy. Changes post on our site; significant updates emailed. Continued use constitutes acceptance.

9. Additional U.S. State Disclosures

Texas: Complies with Texas Data Privacy and Security Act—rights mirror CCPA.
Virginia/Colorado/Connecticut/Utah: Similar access/deletion/opt-out rights.
Complaints: File with state AG or FTC at ftc.gov/complaint.

For EU users: Data Protection Officer via hello@zedsource.com. Dispute via local authority or free EU Online Dispute Resolution.

Last Updated: January 8, 2026.

Privacy Policy