Privacy Policy

1. Introduction

ZedSource ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://zedsource.com) or submit inquiries regarding our managed offshore BPO services.

2. Information We Collect

We collect information that you voluntarily provide to us when submitting contact or consultation forms, including:

• Full Name
• Work Email Address
• Company Name and Website URL
• Phone Number (optional)
• Service interests, estimated team size, and operational requirements described in inquiry text

We do not collect sensitive personal data, payment card numbers, or protected health information through public website forms.

3. How We Use Your Information

We use the collected information exclusively to:

• Respond to your business inquiries and schedule operational scoping consultations
• Prepare customized staffing proposals and service agreements
• Send requested executive operational briefs and case studies (where explicit consent was granted)
• Maintain website security and prevent fraudulent submissions or spam

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third-party data brokers or marketing vendors. Information may be processed by secure server-side infrastructure providers (such as transactional email and CRM processors) strictly for the purpose of servicing your inquiry under confidential business agreements.

5. International Data Transfers

ZedSource operates managed delivery centers globally while maintaining executive headquarters in the Dallas-Fort Worth area, Texas. Information you submit may be accessed by authorized ZedSource personnel in our corporate offices and operational centers under strict confidentiality agreements and access controls.

6. Data Retention & Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or alteration. We retain inquiry records only as long as necessary to fulfill the business purposes outlined in this policy.

7. Your Rights & Contact Information

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data held by ZedSource.

To exercise your privacy rights or ask questions regarding this policy, please contact our privacy coordinator at: