Operational Discovery

Design Your Dedicated Managed Offshore Pod

Schedule a focused 30-minute scoping session with our Dallas leadership. We will evaluate your workflows, structure your talent profile, and deliver a transparent staffing proposal.

Team Scoping Request

Provide your estimated requirements below to help us tailor candidate profiles before our call.

Full Name

Work Email

Company Name

Company Website (Optional)

Service Interest

Team Size Need

Target Launch

Operational Requirements & Scope

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ZedSource offshore pod talent and leadership calibration

Zero-Friction Launch

Talent screened, trained, and deployed in 14 to 21 days

What to Expect on Your Scoping Call

Workflow & SLA Audit

We analyze your ticket queues, sales cadences, or administrative processes.

Pod Sizing & Role Profiles

We recommend exact team headcount, shift schedules (US CST/EST), and tooling integrations.

Transparent Flat-Rate Proposal

Receive an itemized monthly proposal with guaranteed team lead and QA support included.

ZedSource Operating Assurances

Direct client video interview and approval of all talent

14–21 day standard onboarding turnaround

No long-term locked commitments during pilot period

Consultation FAQs

We review your operational bottlenecks, required software tools, target hours of coverage, and desired team size. We then walk you through candidate profiles, QA frameworks, and custom pricing models.